Terms and Conditions - Gardeners Croydon
Welcome to Gardeners Croydon. These Terms and Conditions govern your use of our gardening services. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. Services Provided
Gardeners Croydon offers a comprehensive range of gardening services, including but not limited to:
- Landscaping Design: Creating aesthetically pleasing and functional garden layouts tailored to your preferences.
- Lawn Maintenance: Regular mowing, fertilizing, and treatment to keep your lawn healthy and vibrant.
- Planting Services: Selection and installation of suitable plants, shrubs, and trees to enhance your garden's beauty.
- Pruning and Trimming: Maintaining the shape and health of plants and trees through expert pruning techniques.
- Garden Repairs: Fixing fences, patios, pathways, and other garden structures as needed.
2. Booking and Appointments
To schedule a service, customers can book an appointment through our online platform or by contacting us directly. All bookings are subject to availability and confirmation by our scheduling team.
2.1. Confirmation
Upon booking, you will receive a confirmation email detailing the service date, time, and scope of work. Please ensure that all information provided is accurate to avoid any scheduling conflicts.
2.2. Amendments
If you need to amend or cancel your booking, please notify us at least 48 hours in advance. Amendments are subject to availability and may incur additional charges.
3. Payment Terms
Payments for our services are due upon completion of the work. We accept various payment methods, including credit/debit cards and bank transfers. All payments must be made in full before the final invoice is issued.
3.1. Pricing
Our pricing is transparent and based on the scope of work required. Any additional services requested that were not part of the original agreement will be billed separately.
3.2. Late Payments
Late payments may incur a 5% monthly interest charge on the outstanding amount. If payments are not received within 30 days of the due date, services may be suspended until the account is settled.
4. Cancellation Policy
Customers may cancel their bookings subject to the following conditions:
- Cancellation made at least 48 hours prior to the scheduled service time incurs no penalty.
- Cancellations made less than 48 hours before the appointment may result in a cancellation fee of up to 20% of the service cost.
- No-shows without prior notification may be charged the full service fee.
5. Liability
Gardeners Croydon is committed to providing services with the highest level of care and professionalism. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
5.1. Property Damage
While we take precautions to protect your property during our work, any accidental damage caused by our team will be repaired or compensated for promptly.
5.2. Personal Injury
Customers are advised to ensure that their premises are safe for our team to operate. Any personal injuries sustained during our services must be reported immediately.
6. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the booking process will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.
6.1. Data Protection
All personal data is stored securely and managed in compliance with applicable data protection laws. You have the right to access, update, or request deletion of your personal information at any time.
6.2. Marketing Communications
With your consent, we may send you promotional materials and updates about our services. You can opt-out of these communications at any time by contacting us.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in this region.
8. Intellectual Property
All content provided by Gardeners Croydon, including images, text, and designs, are the intellectual property of the company and are protected by copyright laws. Unauthorized use or reproduction of this content is prohibited.
9. Amendments to Terms
Gardeners Croydon reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.
10. Force Majeure
Gardeners Croydon shall not be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, or other natural disasters), war, invasion, acts of foreign enemies, hostilities, civil war, rebellion, revolution, epidemics, pandemics, or other circumstances beyond our reasonable control.
11. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardeners Croydon regarding the use of our services and supersede all prior agreements, understandings, or representations.
13. Acceptance of Terms
By utilizing the services of Gardeners Croydon, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.